We offer a Lifetime Exchange & Buy-Back Policy on all purchases made from vljdiamond.com, within India. The product can be returned for buy-back or exchanged basis at its current market value after deductions along with the documents provided below. If you have received a discount or free gift while making your purchase, we will deduct the original discount amount.
Jewellery returned showing signs of alteration by anyone other than Vijay Lakshmi Jewellers shall not be accepted for return. Based on our quality inspection, we reserve the right to change the Exchange and Buy-Back amount of the product. Following are the deduction/ terms of exchange or buyback:
Category
Exchange value
Buyback value
Diamond jewellery
100% for gold value at current market rate
90% for diamond value at current market rate
100% for gold value at current market rate
80% for diamond value at current market rate
Plain gold jewellery
100% for gold value at current market rate
100% for gold value at current market rate
Following are the documents:
Original invoice
Original certificate of jewellery (loss of original certificate of jewellery would result in deduction of Rs.500/-)